Press F for fullscreen

UniFlow WhatsApp BSP Platform

Scale WhatsApp.
Grow Your Business.

2.7B+
WhatsApp Users
98%
Open Rate
10x
vs Email
verified Meta BSP Partner location_on Built in Morocco smart_toy AI-First

uniflow.ma

The Opportunity

WhatsApp Is How Morocco Does Business

From ordering food to closing deals, WhatsApp is the default communication layer across Africa and the Middle East. Your customers are already there.

500M+

WhatsApp users across Africa

40%

year-over-year business messaging growth

But scaling WhatsApp for business is hard...

Gardens of Anfa, Casablanca

The Challenge

Without a Platform, You're Stuck

cancel Without a BSP

close Manual message sending, one by one
close No templates, no approval tracking
close No analytics or delivery insights
close No billing or revenue tracking
close No API, no automation
close Risk of account bans
VS

check_circle With UniFlow

check Campaigns to millions, instantly
check Template builder with Meta approval
check Real-time analytics dashboard
check Automated billing and invoicing
check 8 SDKs and full REST API
check Compliance and quality monitoring

That's why we built UniFlow.

UniFlow BSP

The only platform you need for WhatsApp, Voice & AI

forum

Omnichannel Messaging

All message types, templates, campaigns & workflows at any scale

record_voice_over

AI Voice Agents

SIP trunking, IVR, call recording, AI agents in 4 languages

psychology

Conversation Intelligence

Transcription, sentiment analysis, AI call scoring & CDR

storefront

WhatsApp Commerce

Catalogs, in-chat checkout, mobile wallets & order tracking

domain

Multi-Tenant Architecture

Provider → Company → Client hierarchy, white-label ready

payments

Built-In Billing

Prepaid balance, per-message pricing, multi-currency & invoicing

dashboard

Self-Service Portal

Analytics, templates, campaigns, API explorer & billing center

code

8 SDKs & Open API

Go, Python, Node, PHP, Java, Ruby, Rust & .NET

Feature UniFlow 360dialog Infobip Gupshup
WhatsApp API ✓ ✓ ✓ ✓
AI Voice Agents ✓ ✗ ✗ ✗
Conversation Intelligence ✓ ✗ ✗ ✗
Multi-Tenant / White-Label ✓ Partial ✓ ✗
Built-In Billing Engine ✓ ✗ ✗ ✗
Self-Hosted / Data Sovereignty ✓ ✗ ✗ ✗
WhatsApp Commerce ✓ ✗ ✓ ✓
Sandbox Environment ✓ ✗ Partial ✓
Arabic / Darija Native ✓ ✗ ✗ ✗

Messaging Engine

Every Message Type. Any Scale.

Send text, images, video, audio, documents, interactive buttons, location, contacts, reactions, and stickers — all through one API with idempotent delivery.

  • description Templates: create, preview, submit, Meta approval, quality score, multi-language
  • campaign Campaigns: bulk sends, segmentation, scheduling, frequency caps, budget limits
  • dynamic_form Flows & Forms: multi-screen (up to 20), surveys, booking, lead capture
  • schedule_send Scheduled sends with progress tracking
  • reply Auto-reply rules and keyword triggers
  • science Sandbox testing (sk_test_ / sk_live_ keys)

But messaging is just the beginning...

UniFlow Onboarding Pipeline
Team collaboration

WhatsApp Commerce

Turn WhatsApp Into Your Storefront

Let customers browse, shop, and pay — all without leaving WhatsApp.

  • inventory_2 Product catalogs with rich media inside WhatsApp
  • shopping_cart In-chat cart, checkout, and instant payment
  • qr_code_2 QR code payment via M-Wallet, CashPlus, and Wafacash
  • account_balance_wallet Mobile wallet payments directly in WhatsApp
  • local_shipping Order tracking and shipping updates
  • shopping_bag Abandoned cart recovery campaigns
  • loyalty Loyalty programs, coupons, and reward points

And when they need a human voice...

Conversation Intelligence

Every Call. Every Insight. Automatically.

100%

Calls recorded & analyzed

24/7

AI agents always on

4

Languages

  • fiber_smart_record Every call automatically recorded with secure cloud storage
  • support_agent AI voice agents: customer service, IVR, and surveys
  • translate Arabic, French, Darija, and English
  • subtitles Real-time transcription in 4 languages
  • mood Sentiment analysis on every conversation
  • scoreboard AI call scoring based on your sales methodology
  • monitoring Real-time call analytics and CDR reports
  • bolt Live call events pushed via WebSocket instantly
  • swap_horiz Seamless AI-to-human agent handoff
  • forum WhatsApp + Voice unified in one platform

AI powers everything, not just voice...

Team hitting targets

Intelligence Built In

AI-Powered at Every Layer

From intelligent chatbots to predictive analytics, AI drives every interaction toward faster resolution and higher revenue.

smart_toy

AI Chatbots

Multi-turn conversational AI in Arabic, French, and English. Deploy across WhatsApp instantly with natural language understanding.

alt_route

Smart Routing

AI analyzes intent, sentiment, and urgency to route every conversation to the best agent or automated workflow in real time.

science

A/B Testing

Test message variants, templates, and send times. Let AI determine the winner and automatically scale the best performer.

schedule_send

Send-Time Optimization

AI learns when each recipient is most likely to engage and delivers messages at the perfect moment for maximum open rates.

insights

Campaign Optimization

AI selects the best message variant and audience segment for each campaign. Maximize conversions with zero manual tuning.

auto_awesome

Predictive Analytics

Forecast customer needs before they arise. Identify churn risk, upsell opportunities, and engagement patterns with machine learning.

All of this generates revenue...

Revenue Engine

Monetize Every Message

A complete billing platform that handles prepaid balances, real-time deductions, and automated invoicing.

  • account_balance_wallet Prepaid balance with auto top-up
  • receipt_long Per-message deduction in real time
  • currency_exchange Multi-currency: MAD, USD, EUR
  • description Automated invoicing and refunds
  • savings Campaign budget controls and volume discounts
  • bar_chart Cost vs revenue analytics
  • credit_card Morocco payments: CMI, CashPlus, Wafacash, M-Wallet + Stripe, PayPal

Your clients manage it all themselves...

UniFlow Account Dashboard

Self-Service Portal

Everything Your Clients Need

A powerful client portal where teams manage messaging, campaigns, billing, and analytics — no technical skills required.

analytics

Analytics Dashboard

Message metrics, delivery and read rates, conversation analytics, and template performance in real time.

edit_note

Template Builder

Create, preview, and submit templates for Meta approval. Track quality scores across multiple languages.

campaign

Campaign Manager

Build campaigns with audience segmentation, scheduling, frequency caps, and real-time progress tracking.

account_balance_wallet

Billing Center

View balances, top up credits, download invoices, manage payment methods, and track spending.

terminal

API Explorer

Interactive API documentation, sandbox testing with test keys, and webhook configuration — all in the portal.

group

Team Management

Role-based access control with JWT authentication and API key management. Onboarding with embedded Meta signup.

And there's even more...

Complete Platform

Everything You Need, Built In

Beyond messaging and commerce, UniFlow covers every capability your business needs.

call

WhatsApp Calling

Voice calls through WhatsApp Business with AI agents and call recording

perm_media

Media Management

Upload, download, and store media up to 16MB with CDN delivery

webhook

Webhooks & Events

HMAC-SHA256 signed webhooks with subscription management and retry delivery

qr_code_2

QR Codes & Links

Generate QR codes and deep links for instant WhatsApp conversations

contacts

Contact Management

Business profile management, phone number registration, verification, and quality rating

groups

WhatsApp Groups

WhatsApp Groups API for community management and broadcast lists

dynamic_form

Flows & Forms

Multi-screen interactive forms up to 20 screens for surveys, booking, and lead capture

notifications_active

Notifications

Email, push, and in-app notifications for billing alerts and quality warnings

All secured at every layer...

Enterprise Security

Secured at Every Layer

Enterprise-grade security with complete data isolation, role-based access, and full compliance.

lock

Authentication

JWT sessions, API key management (sk_test_ and sk_live_), OAuth, SSO, and two-factor authentication for every account.

shield

Data Isolation

Complete data separation at every layer — database, cache, messaging, and API. Every organization's data is fully isolated.

verified_user

Compliance

RBAC with granular roles, audit logging, phone number quality ratings, and messaging tier enforcement by Meta.

enhanced_encryption

Encryption

End-to-end encryption, HMAC-SHA256 webhook signatures, and secure embedded signup with Meta OAuth integration.

Built for Your Industry

Trusted Across Every Sector

Purpose-built solutions for the industries shaping Africa's digital future.

account_balance

Banking & Finance

Secure transaction alerts, KYC verification via WhatsApp, payment reminders, OTP delivery, and fraud notifications with full compliance.

shopping_bag

E-Commerce & Retail

Product catalogs, order confirmations, delivery tracking, abandoned cart recovery, and AI-powered product recommendations.

local_hospital

Healthcare

Appointment scheduling, prescription reminders, telemedicine links, lab results, and patient follow-ups with secure messaging.

assured_workload

Government

Citizen notifications, service updates, emergency alerts, digital identity verification, and public engagement at population scale.

school

Education

Enrollment updates, class reminders, exam results, parent communication, fee collection, and student support via WhatsApp.

flight

Travel & Hospitality

Booking confirmations, flight updates, concierge chatbots, multilingual guest support, and loyalty program management.

Building together

Local Partnership

Built in Morocco. Supported in Morocco.

A platform built by Moroccans, for the MENA and Africa market — with support in your language, your timezone, and your currency.

  • engineering Moroccan development team
  • translate Arabic & French native support
  • schedule Same-timezone support (GMT+1)
  • handshake On-site meetings and demos across Morocco
  • chat Darija-speaking support agents
  • school Training and onboarding in person
  • payments Moroccan billing (MAD)
  • public Understanding of MENA/Africa market needs

The UniFlow Advantage

Why Leading Businesses Choose UniFlow

100%
Meta API Coverage
8
Native SDKs
0
Lock-in
public

Africa-First

Built in Morocco for the African market — local number support, multi-currency billing (MAD, USD, EUR), and Arabic/French native speakers.

smart_toy

AI-First

AI isn't bolted on — it's embedded at every layer. Voice agents, chatbots, smart routing, A/B testing, and predictive analytics from the ground up.

verified

Official Meta BSP

Direct Meta partnership means faster issue resolution, early feature access, and enterprise-grade reliability backed by Meta.

Ready to Grow?

Join the WhatsApp business revolution. Scale your messaging, automate your commerce, and delight your customers — from Morocco to the world.

rocket_launch uniflow.ma
email

contact@uniflow.ma

Official Meta Business Solution Provider